Molly Pittman – The 5–Part Refund Reducer Email Series
Playbook Overview
In this Playbook, you’ll learn about the 2 variations of communication we use to save customers and reduce refunds. You’ll gain access to a template you can adapt and apply to your business so you can do the same.
What You’ll Learn
- Understand how to make an email series that will reduce refunds
- Create a refund save spreadsheet so you can test different variations of your refund reducer email series
Playbook Outline
Start Here
- Save the Sale or the Customer?
Two Part Customer Communication
- How To Use This Section
- Fix the Customer
- Communication #1: Eligible for Refund
- Communication #2: Not Eligible for Refund
Measuring Refund Saves
- How To Use This Section
- Create a Refund Save Spreadsheet
Conclusion
- Takeaways
- Give Us Your Feedback
Instant Access Available
Downloadable Content
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